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Tone of voice development and roll-out, training and copywriting for a range of clients, including:

  • ACCA
  • Allianz UK
  • Aviva
  • BCD Travel
  • Blind Veterans UK
  • Bourne Leisure
  • GfK
  • Legal & General
  • SSE
  • TalkTalk
  • Vodafone UK


Heather has a brilliant mind and is fantastically efficient – a great combination of creativity and delivery. She’s an excellent analyst, taking new situations and disparate data in her stride, making sense of things and expressing them simply and clearly. She manages to be both strategic and detail-oriented where she needs to be, and she couples huge gravitas with senior people, with warmth. If you have something complex and need it made simple and logical, you can’t beat Heather.

Ben Afia

Head honcho